Cover manufacturing defects for 12 months.
Include:
-
Mechanical failure
-
Electrical malfunction
-
Internal defects
Customer receives:
-
Free repair
-
Free replacement
-
Store credit (if product discontinued)
3. What the Warranty Does NOT Cover
Clearly list exclusions:
-
Damage from misuse
-
Accidental damage
-
Unauthorized repairs
-
Normal wear and tear
-
Water damage (if not designed for water)
-
Cosmetic scratches
4. Warranty Claim Process
Make the process simple.
Example:
-
Email support with order number
-
Provide photo/video of issue
-
Customer service reviews within 48 hours
-
Replacement or repair shipped if approved